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How Do I Log In to the IA Computers?

1.) press alt+ctrl+delete.

2.) in the user slot, enter: refdesk.

3.) the password is harryt.

What if I Need to Leave the Desk?

1.) Put up the sign advising patrons to "GO TO ROOM 307"

2.) If after 11AM, notify librarian on duty that you will be away from the desk, and for how long.

What if I am Sick or Can't Make it to Work?

If you are sick or know that you will not be able to make it into work on a day you are scheduled to work, you must call and leave a message with Ms. Hellen Alloca (718) 997-3732 or Mrs. Evelyn Silverman (718) 997-3679.

Can I Refund Students' Money?

Unfortunately, every now and again, a machine will eat a student's money. Students are entitled to a full refund of the monies that they have "lost" in a machine, however, they must fill out a form and leave it with you. Their money will be converted to a copy card with the amount they lost which should be ready for pick-up a week after students fill out the refund form. Continental Copy, the company that maintains our copiers, leaves several complimentary copy cards at our disposal every week; please use these judiciously.

When Can I Take a Break?

The Preference is for IAs to take breaks after the second IA arrives. However, ensure that you do not work more than five consecutive hours without taking at least a half-hour break. In addition, your timesheet may not reflect more than five consecutive hours before a half hour break is taken.