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Classes - Pratt
Classes - QC
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(718) 997-3761 (W) *** michael.miller@qc.cuny.edu
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QUALIFICATIONS
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2000
Digital Distance Education/IMLS Institute – San Jose State University
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1996 MS
in Educational Technology, Lehigh University - Bethlehem, PA
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1991
MLS, Rutgers, The State University of New Jersey - New Brunswick, NJ
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1988 BA
in Speech Communication, Penn State - Erie, PA
EXPERIENCE
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Queens
College – CUNY – July 2004 – Present
Assistant Professor and
Coordinator of Access Services
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Manage
planning, budgets, and personnel for the ongoing operations of Circulation,
Collection Management Unit, Media Center, and Reserves services and
functions
·
Participate in QC Libraries administrative decision-making planning body
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Provide
professional development, information literacy for digital and reference
services for faculty, patrons and staff
·
Represent
QC Library on College, CUNY-wide, Local, and National educational and LIS
committees
·
Pratt
Institute, School of Information and Library Science, Brooklyn New York -
September 2002 - Present
Visiting Assistant
Professor
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Introduction to reference resources and services – General
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Digital
Libraries
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Brooklyn
Public Library, New York – 1998 – 2004
Manager, Reference and
Electronic Resources – 1998-2003
Manager, Electronic
Publications, Web Content and Traffic – 2003 - 2004
·
Establish
system-wide standards and evaluation of reference services and collections.
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Develop
system-wide staff and public training initiatives.
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Participant in ongoing systemic strategic, technology, and financial
planning processes.
·
Provide
consultation for the ongoing development of the libraries’ technology
infrastructure.
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Manage
grant funded service initiatives that support staff development and extend
digital content training and educational services.
·
Act as
in-charge for department and whole system on rotating basis.
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Queens
College, Flushing, New York - September 1996 - 2000
Adjunct Instructor
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Introduction to reference resources and services - General
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Advanced
reference resources and services - Social Sciences
·
Evaluating Visual Information – Distance Ed. course
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Columbia
University, New York City - March 1995 – June 1998
Social Work Librarian / Coordinator, Social Science Electronic
Information Resources
·
Performed
liaison, reference, collection development, bibliographic instruction duties
in support of the Columbia University Graduate School of Social Work (CUSSW)
students, faculty, and staff as well as other graduate social sciences
patrons.
·
Instructed in use of general library systems, Internet applications, and
office applications for CUSSW students, faculty, and staff as well as other
patrons and library staff.
·
Coordinated Lehman / Social Work reference desk and reference workstations.
·
Coordinated Lehman / Social Work user training program.
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Supervised of reference department student assistants and CUSSW electronic
resources assistants.
·
Lehigh
University, Bethlehem, Pennsylvania - January 1991 - February 1995
Reference Librarian
·
Performed
liaison, reference, collection development, bibliographic instruction duties
in support of the students, faculty, and staff of the Lehigh University
departments of Business, Sociology, Anthropology, Engineering, Career
Library and Study Abroad.
·
Trainer
for University-wide customer service training program.
·
Rutgers
University Dana Library, Newark, New Jersey - August 1990 - December 1995
Reference Librarian (V - part-time)
·
Rutgers
University Alexander Library, New Brunswick, New Jersey - 1990
Information Assistant
-
Commission on
Preservation and Access, Washington, D.C. - Summer 1990
Intern
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SCHOLARLY ACTIVITIES
Grants
- CUNY – Diversity
Projects Development Fund – 11/04, Submitted proposal for funding of
“Enriching University resources and opportunities by strengthening
diversity concepts in the University Libraries service, content, and
management initiatives.” – Proposal not funded, strongly encouraged to
resubmit proposal for ’06 round.
- Educause - Ryland
Fellowship – 11/04, Submitted a proposal for travel funding to attend
Educause Conferences in 2005 – Proposal not funded, did not meet
financial need qualification.
- PSC-CUNY – Research
Award Program – 12/04, Submitted proposal for funding of “An investigation
of the blending of educational technology foundations into librarianship
practice and pedagogy” – Notification pending
Presentations
-
CUNY
– IT Conference – 09/04, Submitted proposal for presentation of “Has your
class hit the glass? Electronic Reserves for your courses.” – Proposal
not accepted, did not mesh with conference topics
-
ALA/ACRL – ACRL National Conference, Minneapolis, MN April 2005 – 11/04,
Submitted proposal for presentation of poster session “Technology Literacy
of Support Staff: A Checklist Derived from Supporting Electronic
Reserves.” - Accepted for presentation
-
Aldrich, S. & Miller, M. J., (2004).
“Desktop
Delivery of E-Learning: Strategies, Tools and Success.”
Invited presentation at the PLA National Conference – Seattle, WA.
February 2004.
-
Miller, M. J., (2004). “Stressors in Reference” Invited presentation
within “Frontline Reference: Help! How to provide Top-notch Service to Users”
at ALA Midwinter, RUSA President’s Program – San Diego, CA January 2004.
Publications/Research
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